Privacy Policy

Invictus Air Conditioning Ltd is committed to protecting your privacy and ensuring your personal information is handled safely and responsibly.

1. Information We Collect

We may collect personal information such as your name, email address, phone number and any details you provide when contacting us, requesting a quote or filling out a form on our website.

2. How We Use Your Information

We use this information to:

- Respond to your enquiries and provide quotes or services.

- Process bookings and communicate about your project.

- Improve our website and customer experience.

- Comply with legal or regulatory requirements.

Your data is never sold or shared with third parties for marketing purposes. We only share data with trusted partners when necessary to deliver our services (for example, suppliers or engineers working on your installation).

3. Data Storage and Security

We store your information securely and take all reasonable precautions to protect it from unauthorised access, misuse or loss.

4. Your Rights

Under UK GDPR, you have the right to:

- Access and receive a copy of the personal data we hold about you.

- Request correction or deletion of your information.

- Withdraw consent at any time.

To exercise these rights, please contact us at [email protected].

5. Retention

We only keep your data for as long as necessary to fulfil the purpose it was collected for or as required by law.

Cookies Policy

1. What Are Cookies?

Cookies are small text files stored on your device when you visit our website. They help us improve your browsing experience and understand how visitors use our site.

2. How We Use Cookies

We use cookies to:

- Ensure the website functions correctly.

- Improve performance and user experience.

- Analyse website traffic through tools like Google Analytics.

3. Managing Cookies

When you first visit our website, you’ll see a cookie banner giving you the option to accept or reject non-essential cookies. You can change your preferences at any time via your browser settings.

If you disable cookies, some parts of the website may not function properly.

4. Contact Us

For any questions about our Privacy or Cookies Policy, please contact us:

📧 [email protected]
📞 01296 796561

020 8036 1474